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Help and guidance

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We have a range of information available to support applicants with using the careers.gov.je site:

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How-To Section

Search for jobs

In this section you will learn how to use the search bar on the 'Search Jobs' page, as well as how to navigate the 'Search Jobs' page.

Using the 'Search Jobs' page+


  1. When you click the Search Jobs button, you will be taken to the Search Jobs page.
  2. When you are on the Search Jobs page, scroll down and you will see a list of live jobs.
  3. You can select additional filters to use on the jobs by clicking on 'Show More Options' in the search box. The additional filters include Job Function, Full or Part-time, and Contract type. Once you have set the filters as you would like, click the Search Jobs button and scroll down to see the results.
  4. If there are multiple jobs available, you can navigate through the Search Jobs page using the numbers or arrows at the top and bottom of the page.
  5. To find out more information about the jobs, simply click on the relevant Job Title.
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Create an Account

Create an account

Follow these steps to create an account:

How to create an account+


  1. Click on Candidate Login in the header menu.
  2. Click on Create an Account.
  3. Enter your Email Address and then retype your Email Address. Important: If you do not enter your email address correctly, you will not receive the Passcode you need to be able to set up your account, so make sure the email address is correct.
  4. Choose Password, following the guidance given.
  5. Retype Password into the next box.
  6. Add your First Name and Last Name into the relevant boxes.
  7. Select your Country/Region of Residence from the drop-down menu.
  8. If you would like to receive job alerts, select the Receive new job posting notifications box. If you do not want to receive job alerts, do not select this box.
  9. If you would like to receive campaign emails, select the Hear more about career opportunities box. If you do not want to receive campaign emails, do not select this box.
  10. Click on the Read and accept the data privacy statement link. Read through all of the statement and if you wish to accept the privacy statement click on Accept.
  11. Click the Create Account button.
  12. The system will send a One-time password to your nominated email account – the passcode is valid for 10 minutes. Do not forget to check Spam / Junk Mail or Bulk Email folders if the email does not show in your Inbox.
  13. Enter the 6-digit Passcode and click the Continue button.
  14. You will be directed to your Candidate Profile page.
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Apply for a Job

Apply for a job

In this section you will learn how to apply for a job. Please note, if you do not already have an account, you will need to create an account first to apply for jobs.

How to apply for a job+


  1. When you have found a job that you wish to apply for, click on the Job Title and click the Apply Now button.
  2. Enter your Email address and Password, and then click Sign In. Important: If you do not already have an account, you will need to create an account first.
  3. You will be directed to a page that gives the Title of the job and the Job Number. Example: Senior Staff Nurse – Dermatology (972).
  4. If you uploaded a CV and Cover Letter to your profile when you created an account, these documents will be pulled through to the job application automatically for you.
  5. If you would like to upload a different copy of your CV and/or Cover Letter, you can also do this by clicking the pencil icons within the My Documents section.
  6. Important: Make sure you upload your documents in an accepted file type. DOCX, PDF, Image and Text file types are accepted, whereas unfortunately, MSG, PPT and XLS file types are not accepted. Older versions of Word/PDF files will need to be updated to the newer versions to be uploaded to the site.
  7. Check through your CV, Cover Letter and Candidate Profile information. Once you are sure the information is correct, scroll to the bottom of the page and click the Save button. This will ensure your changes are saved, and will also allow you to save a draft of your application should you wish to complete your application at a later time.
  8. Click the Apply button. This will start your application process.
  9. You will be directed to complete the Job-Specific Information. Any sections with a red asterisk (*) must be completed.
  10. Once you have completed the Job-Specific Information, you can click View Profile to check your application, and then click Apply to submit your application.
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Advice For Applying

Advice for applying for jobs

In this section you will find some general advice for applying for jobs on careers.gov.je

Curriculum vitae (CV)+


  1. You should create a CV when applying for jobs in the Jersey Public Service.
  2. This is a short written summary of your career, qualifications and education. You can upload your most recent CV to careers.gov.je.
  3. Your CV should preferably be in PDF or Word format, and no more than 2 MB in size.
  4. Important: Make sure you upload your documents in an accepted file type. DOCX, PDF, Image and Text file types are accepted, whereas unfortunately, MSG, PPT and XLS file types are not accepted.
  5. Older versions of Word/PDF files will need to be updated to the newer versions to be uploaded to the site.

Cover letter+


  1. As well as a CV, you should create a Cover letter when applying for jobs in the Jersey Public Service.
  2. This is a letter to support your CV and application. It should be set out in a formal letter style, with your name, address, and date of application, and should be addressed to the Hiring Manager.
  3. This is your opportunity to introduce yourself to the Hiring Manager and set out why you would like to be considered for the role.
  4. Your cover letter should be tailored to suit the job that you are applying for. It is recommended that you update the cover letter for each new application.
  5. Check the Job Description and look at what the job requires, and tailor your cover letter to match your skills and knowledge to the job criteria.
  6. For example: if the Job Description requires a mature and confident approach, you could include an example of a difficult situation you overcame in a previous job, introducing your skills and experience. This demonstrates to the Hiring Manager that you meet the criteria and may be a suitable candidate.
  7. Your cover letter should preferably be in PDF or Word format, and no more than 2 MB in size.
  8. Important: Make sure you upload your documents in an accepted file type. DOCX, PDF, Image and Text file types are accepted, whereas unfortunately, MSG, PPT and XLS file types are not accepted.
  9. Older versions of Word/PDF files will need to be updated to the newer versions to be uploaded to the site.

Job specific questions+


  1. You should complete the relevant Job Specific questions in the application on careers.gov.je.
  2. The Job Specific questions may change depending on the role. Read through them carefully to ensure that you have answered them fully and correctly.
  3. Always remember to proof read your application before you submit it.
  4. If you have started an application, do not go through the job application process again as this will create a duplicate application.
  5. All mandatory fields are annotated with an asterisk (*). These must be completed before you can Save or Submit. If a mandatory field has been not been completed, you will be prompted to complete the field with a red box around the missing field.

Emails and notifications+


Check your email / Junk Mail on a regular basis to ensure emails in relation to your application do not get missed.

Issues logging into careers.gov.je+


If you are having trouble logging into your account on careers.gov.je:

  1. Clear your cache: You may need to Clear your cache, cookies and browsing data.
  2. Change your website browser type: Microsoft Edge is the best website browser to use for careers.gov.je. If you are using a different website browser (e.g. Google Chrome, Safari etc), try using Microsoft Edge instead.
  3. Profile converted: If you are successful in an application through careers.gov.je, and are then employed by the Jersey Public Service, you will no longer be able to login to your account on careers.gov.je. Instead, your candidate profile will be converted into an employee profile on our internal Connect system.
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Login to Your Account

Login to your account

In this section you will learn how to login to your account and what to do if you have any issues. Please note, if you do not already have an account, you will need to create an account first.

Login to your account+


If you have created an account on careers.gov.je, please follow the steps below to login to your account:

  1. Click on Candidate Login in the header menu.
  2. Enter your Email Address.
  3. Enter your Password.
  4. Click on the blue Sign In button to enter the system.

Issues logging into your account+


If you have trouble logging into your account on careers.gov.je:

  1. Clear your cache: You may need to Clear your cache, cookies and browsing data.
  2. Change your website browser type: Microsoft Edge is the best website browser to use for careers.gov.je. If you are using a different website browser (e.g. Google Chrome, Safari etc), try using Microsoft Edge instead.
  3. Profile converted: If you are successful in an application through careers.gov.je, and are then employed by the Jersey Public Service, you will no longer be able to login to your account on careers.gov.je. Instead, your candidate profile will be converted into an employee profile on our internal Connect system.
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Password Reset

Reset your password

In this section you will learn how to reset your forgotten password or amend a password you already know.

Reset a forgotten password+


If you have forgotten your password:

  1. Click on Candidate Login in the header menu.
  2. Click on the Forgot your password? link next to the Sign In button.
  3. Enter your Email Address.
  4. You will receive an email with instructions on how to reset your password.
  5. Follow the instructions in the email. Important: remember to check in your Junk Mail for the email.
  6. Enter your New Password.
  7. Retype your New Password.
  8. Click Submit.

Amend a password you know+


If you know your password but wish to amend it:

  1. Click on Candidate Login in the header menu.
  2. Enter your Email Address and Password.
  3. Click the Options dropdown in the top right-hand corner of the page.
  4. Click Settings.
  5. Enter your Current Password.
  6. Enter your New Password.
  7. Retype your New Password.
  8. Click the Change Password button.
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Navigation

Navigating careers.gov.je

The purpose of the links in the Header Menu are as follows:

The Jersey Public Service Careers logo+


Clicking on the Jersey Public Service Careers logo will take you back to the careers.gov.je Homepage.

Candidate login link+


The Candidate login link takes you to the Sign In page where you can Login to your account, or Create an account.

Search jobs link+


The Search Jobs link takes you to the Search Results page where you can search for jobs based on your preferences.

Our services link+


The Our services link is where you can find out more information about the different departments across the Jersey Public Service, such as Education, Health and Community Services, Treasury and Exchequer, etc.

Our offer to you link+


The Our offer to you link gives you more information about the benefits package at Jersey Public Service, as well as what life is like working with us.

Our Island link+


The Our Island link gives you more information about living in Jersey.

Leading our Island link+


The Leading our Island link gives you more information about leadership roles across Jersey Public Service.

Routes into public service link+


By clicking on the Routes into public service link you can find out more about:

  • Internships
  • Apprenticeships
  • Traineeships
  • Other bespoke opportunities

The purpose of the links in the Footer Menu are as follows:

Cookie manager link+

The Cookie Consent Manager link allows you to choose the type of cookies that you allow or block on the website. When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Privacy policy link+


The Privacy policy link takes you to our Privacy Notice. This notice explains in more detail how we use and share your personal information.

Help pages link+


The Help pages link takes you to this page where you can access a range of information about using careers.gov.je.

Accessibility link+


The Accessibility link takes you to further information about accessibility on careers.gov.je.

Social media links+


Clicking on the logos in the footer will take you to the relevant Jersey Public Service social media pages, including LinkedIn, Facebook, and YouTube.
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Manage candidate profile

Manage your candidate profile

In this section, you will learn how to edit your candidate profile

Access or update your candidate profile+


  • To access or update your Candidate Profile, click on the Candidate Login button in the header menu and enter your Email Address and Password.
  • If you have trouble logging in to your account, visit the Login to your account section.

My documents+


Under My Documents, you can upload a CV or attach a Cover Letter. To do this:

1. Click on the Upload a CV button and select your preferred choice.

  • If you choose Upload from Device, it will take you to your computer's folders, where you can select the relevant CV document and upload or open.
  • Important: Make sure you upload your documents in an accepted file type. DOCX, PDF, Image, and Text file types are accepted, whereas MSG, PPT, and XLS file types are not accepted. Older versions of Word/PDF files will need to be updated to the newer versions to be uploaded to the site.
  • When you upload your CV, it undergoes 'CV parsing'. This means that the information from your CV is pulled through to populate the relevant sections in your profile. Check the information to ensure that it has populated the sections correctly.
  • If you need to make amendments, you can Remove, Update, or Add (at the end of the section) any information that has been populated incorrectly.

2. Click on the Attach a Cover Letter and select your preferred choice.

  • If you choose Upload from Device, it will take you to your computer's folders, where you can select the relevant Cover Letter and upload or open.

3. Once you have uploaded the documents, the pencil icon allows you to upload a fresh document at any time.

Profile information+


  • Under Profile Information, you can update your personal information.
  • The fields run left to right and then top to bottom, so make sure you complete the relevant areas with the correct information.
  • All mandatory fields are shown with a red asterisk (*), these include:

    • Title
    • First Name/Last Name
    • Country
    • Home Address
    • Daytime Phone Number
    • Email Address

Search options and privacy+


  • The Search Options and Privacy area allows you to review the Data Privacy Statement and select/unselect the 'Hear more about career opportunities' box.
  • If you would like to receive campaign emails, select the 'Hear more about career opportunities' box. If you do not want to receive campaign emails, do not select this box.

Jobs applied+


  • Under Jobs Applied, you can view all jobs that you have applied to, as well as all pending actions you may have.
  • If you are involved in a live recruitment campaign, make sure that you check this area on a regular basis to see if there are any tasks for you to complete or information that you require.

Work experience+


  • Under Work Experience, the system pulls through the relevant employment information from your CV.
  • Check through the information shown to ensure that it is correct, and Remove, Update, or Add any Work Experience information as required.

Education+


  • Under Education, the system pulls through relevant Education experience from your CV. You can check the information that has been pulled through and Remove, Update, or Add any Education information as required.

Language skills+


Under Language Skills, you can Add, Remove, or Update any Language Skills information as required.

Certifications and licenses+


Under Certifications/Licenses, you can Add, Remove, or Update any Certifications, Licenses, or other relevant Qualifications and Information as required.

Saving your profile+


Once you are happy that your Candidate Profile is correct, or you have made any additional changes, click the blue Save button at the bottom of the page to save your changes.
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Manage Job Alerts

Manage job alerts

Job Alerts are notifications that will be sent to you when a new role is posted for the specific area in which you have an interest.

For Example: If you have created a Job Alert for nursing opportunities, you will be sent a notification every time a new nursing opportunity is posted.

Manage job alerts+


  1. Click on Candidate Login in the header menu. Enter your Email Address and Password.
  2. Click the Options dropdown in the top right corner.
  3. Click on Job Alerts.
  4. Click on Create New Job Alert.
  5. Enter a filter into the Search box and click Create Alert.
  6. You can set up further Job Alerts or delete your current ones by navigating back to the Job Alerts page via the Candidate Login button and Options drop-down.
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Manage Interviews

Manage your interviews

To manage your interviews in careers.gov.je:

Manage interviews+


  1. Click on the Candidate Login button from any page and enter your Email Address and Password.
  2. Click the Options dropdown in the top right-hand corner of the page.
  3. Click on the My Interviews.
  4. Manage all interviews from the Interview Schedule page, where you can:

    • Accept Interviews
    • Decline Interviews
    • Contact Organisers
    • View Pending and Previous Interviews

Pending and previous interviews+


  1. If you have any pending or previous interviews, you can access information about these via your Candidate Profile.
  2. Note: If you are sent a request to attend an interview, you will receive an email with a link to accept the interview.
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Clearing Cache, Cookies, and Browsing Data

Clearing cache, cookies, and browsing data

If you are experiencing any issues logging into your account, follow the below steps to clear your website browsers cache, cookies and/or browsing data, and then try logging into your account again.

This section provides steps to help you clear the cache on the most popular website browsers, on both desktop and mobile platforms:

  • Microsoft Edge – preferred website browser of choice for using careers.gov.je
  • Google Chrome
  • Apple Safari

Please note that clearing your cache can cause some websites to be slightly slower the next time you visit because content, like images, needs to load again. You may also need to sign in again to websites which normally saved your login details.

Microsoft Edge+

Desktop

  1. Open Microsoft Edge.
  2. Click the three-dot menu in the upper-right corner.
  3. Go to Settings, then Privacy, search, and services.
  4. Under Clear browsing data, click Choose what to clear.
  5. Select the time range.
  6. Select Cookies and other site data, and Cached images and files.
  7. You can also choose to clear your browsing history by selecting Browsing history.
  8. Click Clear now.

Mobile

  1. Open Microsoft Edge.
  2. Click the three-dot menu.
  3. Go to Settings, then Privacy and security.
  4. Click Clear browsing data.
  5. Select Cookies and site data, and Cached images and files.
  6. You can also choose to clear your browsing history by selecting Browsing history.
  7. Click Clear.

Google Chrome+

Desktop

  1. Open Chrome.
  2. Click on the three-dot menu in the upper-right corner.
  3. Go to More tools, then Clear browsing data.
  4. Select the time range (e.g., Last hour, Last 24 hours, All time).
  5. Select the box for Cookies and other site data, and Cached images and files.
  6. You can also choose to clear your browsing history by selecting Browsing history.
  7. Click Clear data.

Mobile

  1. Open Chrome.
  2. Click the three-dot menu (top-right on Android or bottom-right on iOS).
  3. Go to Settings, then Privacy, then Clear browsing data.
  4. Select the time range.
  5. Select the box for Cookies and other site data, and Cached images and files.
  6. You can also choose to clear your browsing history by selecting Browsing history.
  7. Click Clear data.

Apple Safari+

Desktop

  1. Open Safari.
  2. Click Safari in the menu bar, then go to Preferences.
  3. Go to the Privacy tab.
  4. Click Manage Website Data.
  5. Click Remove All.
  6. Confirm by clicking Remove Now.

Mobile

  1. Open Settings.
  2. Scroll down and click Safari.
  3. Click Clear History and Website Data.
  4. Confirm by clicking Clear History and Data.
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Delete Your Profile

Delete your profile

To delete your profile, follow these steps:

How to delete your profile+


  1. Click on the Candidate Login button in the header menu.
  2. On the login page, enter your Email Address and Password.
  3. Click the Options dropdown button in the top left-hand corner of the page.
  4. Click Settings.
  5. Click on the Delete Profile button in the bottom right-hand corner of the page.
  6. Click Delete All Data.
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Current employees

Current employee information

If you are currently employed by Jersey Public Service, we recommend applying through the internal Connect People portal by selecting ‘Careers’ from the drop-down menu on the home page of Connect People.

If you do not have access to Connect People or a Government-registered device, please proceed with your application on this website.

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Contact us

Contact us

If your query relates to a job vacancy, you'll need to contact the hiring manager directly. You can find their contact information within each job advert.

For general help and support with using careers.gov.je, you can contact our operational recruitment team.

Call us on +44 1534 448230, between 8:30am and 5.00pm Monday to Friday, or email us at peoplehub@gov.je.

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