Clear your cache, cookies and browsing data
Clear your cache, cookies and browsing data
On this page
On this page:
- Clearing cache, cookies and browsing data
- Microsoft Edge - Desktop
- Microsoft Edge - Mobile
- Google Chrome - Desktop
- Google Chrome - Mobile
- Apple Safari - Desktop
- Apple Safari - Mobile
Clearing cache, cookies and browsing data
Clearing cache, cookies and browsing data
If you are experiencing any issues logging into your account, follow the below steps to clear your website browsers cache, cookies and/or browsing data, and then try logging into your account again.
This page is split into sections and provides steps to help you clear the cache on the most popular website browsers, on both desktop and mobile platforms:
- Microsoft Edge – preferred website browser of choice for using careers.gov.je
- Google Chrome
- Apple Safari
Please note that clearing your cache can cause some websites to be slightly slower the next time you visit because content, like images, needs to load again. You may also need to sign in again to websites which normally saved your login details.
Microsoft Edge
Microsoft Edge - Desktop
To clear your cache, cookies and/or browsing data on Microsoft Edge on Desktop:
1. Open Microsoft Edge.
2. Click the three-dot menu in the upper-right corner.
3. Go to Settings, then Privacy, search, and services.
4. Under Clear browsing data, click Choose what to clear.
5. Select the time range.
6. Select Cookies and other site data, and Cached images and files.
You can also choose to clear your browsing history by selecting Browsing history.
8. Click Clear now.
Microsoft Edge - Mobile
To clear your cache, cookies and/or browsing data on Microsoft Edge on Mobile:
1. Open Microsoft Edge.
2. Click the three-dot menu.
3. Go to Settings, then Privacy and security.
4. Click Clear browsing data.
5. Select Cookies and site data, and Cached images and files.
You can also choose to clear your browsing history by selecting Browsing history.
6. Click Clear.
Google Chrome
Google Chrome - Desktop
To clear your cache, cookies and/or browsing data on Google Chrome on Desktop:
1. Open Chrome.
2. Click on the three-dot menu in the upper-right corner.
3. Go to More tools, then Clear browsing data.
4. Select the time range (e.g., Last hour, Last 24 hours, All time).
5. Select the box for Cookies and other site data, and Cached images and files.
You can also choose to clear your browsing history by selecting Browsing history.
6. Click Clear data.
Google Chrome - Mobile
To clear your cache, cookies and/or browsing data on Google Chrome on Mobile:
1. Open Chrome.
2. Click the three-dot menu (Android) or three-dot menu at the bottom-right (iOS).
3. Go to Settings, then Privacy, then Clear browsing data.
4. Select the time range.
5. Select the box for Cookies and other site data, and Cached images and files.
You can also choose to clear your browsing history by selecting Browsing history.
6. Click Clear data.
Clear on Apple Safari
Apple Safari - Desktop
To clear your cache, cookies and/or browsing data on Apple Safari on Desktop:
1. Open Safari.
2. Click Safari in the menu bar, then go to Preferences.
3. Go to the Privacy tab.
4. Click Manage Website Data.
5. Click Remove All.
6. Confirm by clicking Remove Now.
Apple Safari - Mobile
To clear your cache, cookies and/or browsing data on Apple Safari on Mobile:
1. Open Settings.
2. Scroll down and click Safari.
3. Click Clear History and Website Data.
4. Confirm by clicking Clear History and Data.
Contact us
Contact us
If your query relates to a job vacancy, you'll need to contact the hiring manager directly. You can find their contact information within each job advert.
For general help and support with using careers.gov.je, you can contact our operational recruitment team. Call us on +44 1534 448230, between 8:30am and 5.00pm Monday to Friday, or email us at peoplehub@gov.je
Current employees
Important - Current employees:
If you are currently employed by the Jersey Public Service, we recommend applying for jobs through the Internal Connect People portal by clicking ‘Careers’ in the drop-down menu on the home page. If you do not have access to Connect People or a Government-registered device, please proceed with your application on careers.gov.je.
