Job Title: Care Group QS Governance Manager for Mental Health
Post requires candidate to be entitled for work: Yes
Salary Range: £83,223.23 to £87,989.26
Contract Type: Permanent
Full time/Part Time: Full Time
Term Time only post: No
Advert Closing Date: 22/02/2026
Job Purpose
Key aspects of the role include:
- Driving and embedding the Quality & Safety Strategy across the care group.
- Providing specialist guidance on safety frameworks, quality improvement, clinical audit, RCA, Duty of Candour, and incident review processes.
- Developing governance processes, policies, and “governance champions” to support a culture of learning and just culture.
- Leading and analysing data from safety events, audits, and reviews to support organisational learning.
- Supporting preparedness for external accreditation, regulation, and inspection.
The ideal candidate will have:
- A professional Health and/or Social Care qualification (e.g., Registered Nurse, Paramedic, ODP).
- Educated to degree level.
- Extensive experience in health or community care in a senior position.
- Desirable: postgraduate study in Patient Safety, Human Factors, or Quality Improvement.
Interviews will be held the last week of February 2026
Job Overview
Responsible for leading and promoting the clinical governance agenda across the Mental Health Care Group, working within an integrated system of care groups to support, embed, monitor and review the delivery of safe and effective care in every service.
Job Specific Outcomes 1 of 2
1. Develop and implement a range of governance processes within specific care groups and across HCS, to drive and embed the Quality & Safety Strategy; support the development of skills, knowledge and experience of the staff, people who use services and the wider community, to consistently improve quality, safety and care outcomes.
2. Provide guidance and direction to managers and clinicians at all levels of the organisation on key aspects of the quality and safety strategy and supporting document’s e.g. Clinical Audit, Effectiveness and Quality Improvement Strategy, Duty of Candour Policy, Safety Event Learning Policy, Serious Event Framework; to ensure the achievement of care group and organisational quality and safety governance objectives; alongside clear monitoring and assurance reporting within a culture of openness and civility.
Job Specific Outcomes 2 of 2
Drive and lead on an effective and proactive quality and safety governance culture within HCS, utilising a range of communication and engagement techniques and design processes which raise awareness and encourage involvement; ensuring systems thinking, human factors and just culture principles are embedded in all safety activity.
Analyse qualitative and quantitative data resulting from quality and safety governance processes, present findings of reviews and data synthesis to facilitate learning, within and across care groups; enable the development of an environment within which high quality health & social care can be delivered.
Enhance cross organisational learning and facilitate the integration of data from quality and safety management systems, to improve existing skills and the knowledge base across HCS, enabling better ways of working together; creating an interconnected, shared vision for a safe, high quality, person centred care and experience across services.
Drive, facilitate and monitor the development and implementation of up to date HCS policies, procedures and good practice guidelines, based on a range of evidence from sources such as NICE, professional colleges and bodies, local quality improvement activities, patient and user experience/ feedback, external and internal reviews and regulation.
Provide assurance and exception reports to promote the dissemination of findings from local and National audit; quality improvement initiatives, including reviews and investigations and where required, escalate areas requiring immediate remedial action; where appropriate produce implementation plans.
Qualifications
Professional Health and/or Social Care Qualification
Educated to degree level Registered nurse on the NMC register/ Paramedic on the HPC register/ ODP on the HPC register
Extensive experience working in a Health Care and/or a Community Care environment in a senior position
Relevant management qualification
Relevant teaching/coaching qualification
Knowledge
Knowledge of essential safety procedures, including reporting, safety alerts and regulatory requirements
Evidence of the ability to undertake investigations (including RCA methodology), prepare and deliver reports and monitor performance and action plans
Evidence of ability to constructively challenge processes and behaviours in relation to Quality and Safety Governance and Risk
Technical Work Based Skills
Substantial experience in quality and safety governance and assurance
A critical understanding of Patent Safety and Risk Management
High level of knowledge and proficiency in the use of IT applications
Project management qualification
General skills / attributes
Ability to act on own initiative and be both selfdirected and motivated in the work environment
Excellent communication skills, demonstrating assertiveness together with both negotiation and persuasion skills.
Commitment to deliver high quality care.
High resilience to cope in difficult emotional traumatic situations and provide peer support.
Effective team manager with the ability to inspire.
Ability to work flexibly, under pressure and to tight deadlines, at times under extreme pressure is essential.
TIER 4 Middle ManagExperience
Minimum of 5 years post relevant professional qualification with evidence of continuing professional development relevant to the area of speciality
Understanding of current safety thinking and improvement methodologies
Understanding of the multi-disciplinary nature of quality and safety within health and social care services
Previous experience within Quality/Safety/Governance
Evidence of designing and implementing Quality and safety strategies
Understanding of the theory and practice of quality and safety in health & social care settings
Jersey Public Service Careers
Across the Jersey Public Service, the scope of our work means our people enjoy a wide range of opportunities—working with recognised experts across teams, learning new skills, and developing their careers. We actively seek to recruit people from different backgrounds with diverse perspectives, creating a richer, more varied environment where you’re exposed to new ideas, new ways of thinking, and new opportunities to build an exciting and rewarding career.
To maintain the highest standards of public service, we have a rigorous screening process, to ensure candidates align with our values, skills, and professional requirements. This helps us create a trusted, capable workforce that can deliver excellence and safeguard our community.
For regulated activity roles (working with children and adults at risk of harm), an enhanced level of screening will be conducted to include enhanced DBS checks.
Extraordinary, every day.