Job Title: Care Navigator
Post requires candidate to be entitled for work: Yes
Salary Range: £39,412.11 to £43,585.15
Contract Type: Permanent
Full time/Part Time: Full Time
Term Time only post: No
Advert Closing Date: 02/03/2026
Job Purpose
A Care Navigator provides remote support and emergency response services to vulnerable or older individuals, enabling them to live safely and independently in their own home.
The role involves monitoring and reacting to alarms, assessing emergency situations, coordinating appropriate help and providing a calm, compassionate voice to service users.
You will provide professional and effective first line health care navigation service to customers/service users, by connecting people to the right information using procedures, standards, electronic pathways that is understandable and suitable for their needs.
You will play a key and equal role in providing a 24 hour, 7 day a week service to users by working a rotating shift pattern, including some overnight working and in creating a warm and welcoming environment within the Care Hub.
The successful candidate will need to hold a clean driving license.
For an informal chat, please contact Sharon Proffitt- s.proffitt@health.gov.je
Statutory Responsibilities
For full Job Description, please click here
Attributes and Behaviours
Jersey Public Service Careers
Across the Jersey Public Service, the scope of our work means our people enjoy a wide range of opportunities—working with recognised experts across teams, learning new skills, and developing their careers. We actively seek to recruit people from different backgrounds with diverse perspectives, creating a richer, more varied environment where you’re exposed to new ideas, new ways of thinking, and new opportunities to build an exciting and rewarding career.
To maintain the highest standards of public service, we have a rigorous screening process, to ensure candidates align with our values, skills, and professional requirements. This helps us create a trusted, capable workforce that can deliver excellence and safeguard our community.
Extraordinary, every day.