Job Overview

Health and Care Jersey are seeking applications for our Deputy Medical Director role, following the promotion of the previous postholder, this is a replacement post for 4 programmed activities (PA's) / 16 hours per week. 

Key responsibilities include:

Supporting the Medical Director in all aspects of the Medical Director role, including representing them at key internal and external meetings as required.

Supporting the provision of effective and efficient patient services of a high quality which are responsive to patient needs whilst achieving HCJ directives and other quality standards

Support the achievement of income plans, effective budgetary control, delivery of cost improvement plans and high standards of financial probity

Delivery of the objectives of the Quality and Safety agenda across the whole of Health and Care Jersey.

Inspiring teams and individuals whilst ensuring good communications across the Care Group. Delegate to and support Senior Leadership teams with effective performance management arrangements 

This position is open to all Consultants who hold a substantive contract with HCJ as well as suitable persons working in the healthcare community in Jersey who meet the criteria. This post does not come with a licence so applicants will need to have residential status. 

Please submit your CV and covering letter, addressing the letter to Mr Simon West, Medical Director by 10th June 2025. Interviews are planned to be held week commencing 16th June 2025. For an informal discussion please contact Mr Simon West on s.west@health.gov.je 

Appointees to this role will be required to adhere to and perform their duties in line with the standards identified in the States of Jersey Tier 1 to 3 core accountabilities, attributes and behaviour indicators.

The Post

This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post-holder.
This is a part time Deputy Medical Director post. The employing department is Health and Care Jersey (HCJ) of the Government of Jersey. The post consists of 4 programmed activities. It is based at the General Hospital in St Helier.
It is a replacement post that has arisen due to promotion of the previous post-holder. It is a development opportunity as it will offer exposure to executive management and an opportunity to develop and promote the quality and safety agenda.
The Deputy Medical Director is responsible for leading the Quality and Safety Team and delivering the objectives of the Quality and Safety agenda across the whole of Health and Community Services.
The Deputy Medical Director will support and deputise for the Medical Director and lead on the areas of Quality and Safety, Legal Services, Pharmacy and Information Governance in their absence.
The Deputy Medical Director will represent the Medical Director at internal and external meetings as required at their instruction.
The role will support the Medical Director in all aspects of the Medical Director role, working closely with them and aiding the medical director in all aspects of their role.

Job Specific Outcomes

To work collaboratively with the Associate Director of Quality and Safety and provides effective leadership in support of the organisation’s goal of being recognised for providing the safest, evidence-based care for all patients/clients in comparison to international peers.
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Provide leadership for the development of Quality and Safety Metrics and Clinical Informatics, working with all clinical leaders to improve value to our patients by reducing unnecessary variations in care.
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Promotes a learning environment and a scholarly approach to quality improvement among staff and oversees the development and deployment of education programs for staff on quality improvement methods
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Ensure all departments have appropriate plans for quality and safety supported by performance dashboards and other tools to measure and improve quality and patient safety.
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Promotes a Just Culture and a climate of accountability to help provide the best and safest care for all patients with reference to a restorative framework.
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Identify organisational trends, clusters, and risk factors; establish benchmarks for comparison, and designs strategies to improve and mitigate risk.
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In collaboration with the Quality and Safety team, oversees activities related to Serious Incidents and provide expertise and participate in Serious Incident review Panel (SIRP).
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Fosters and facilitates the engagement of Postgraduate Medical Education in the quality and safety agenda and collaborates with trainers to ensure an appropriate clinical learning environment for trainees
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To continue to promote an organisational culture which encourages professionals to review practice, be accountable and be open and transparent with patients.
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In the absence of the Group Medical Director chairs the SIRP (Serious Incident Review Panel), and on occasion deputise for other similar committees and functions as arise.

Knowledge, skills and experience

The successful candidate should be adaptable, flexible and innovative in order to meet the ongoing challenges within the service. The responsibilities of the role may change from time to time.

Accountability

The postholder will need to continue to meet all regulatory arrangements relating to registration, licensing and revalidation. The Deputy Medical Director is line managed by and professionally accountable to the Group Medical Director.

Key Result Areas

The post-holder will be a clinician with experience of a range of strategic, educational and operational management skills, vision and a broad perspective coupled with sound judgement. The post is a development opportunity and suitable to those exploring a career in senior leadership and healthcare management.
The post-holder will be a good communicator with a proven record at building teams, negotiating and motivating people as well as performance management.
A commitment to continual service transformation and improvement is essential, including a willingness to tackle difficult issues firmly but sensitively. The post-holder will build a wide range of contacts both within and beyond HCJ and Government of Jersey (GoJ).
Service Delivery
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provision of effective and efficient patient services of a high quality which are responsive to patient needs whilst achieving HCJ directives and other quality standards.
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achievement of income plans, effective budgetary control, delivery of cost improvement plans and high standards of financial probity.
Service Improvement
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establishment of a culture of, and effective processes to achieve, continuous improvement in the quality and efficiency of services, with appropriate involvement from patients and the public.
Clinical Governance
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ensuring that robust processes are in place to minimise risks to patients and staff whilst optimising clinical effectiveness.
Planning
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preparing and implementing short and longer-term plans consistent with the Organisation’s strategy.
Leadership
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inspire teams and individuals whilst ensuring good communications across the Care Group. Delegate to and support Senior Leadership teams with effective performance management arrangements.
Partnership
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contribute fully to the leadership and management of HCJ, working for the common good with other organisation-wide teams and HCJ Directors. Build effective working relationships with GPs, stakeholders and other system-wide partners.
Equality, Diversity & Inclusion
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lead and progress the broader Equality, Diversity and Inclusion agenda of GoJ, and help to positively promote and embed these principles.

Time Committment

This is a 4PA role and is supplemental to clinical duties. Precise arrangements will be agreed with the Medical Director. The responsibilities of the postholder do not fit neatly into a precise time pattern. Agreement between the Medical Director and the post holder will be agreed following appointment but will be required to fit with the executive agenda.

Essential Criteria

Registered Medical Professional under the General Medical Council and experience of working at a senior level in specialist area

Project management skills and experience of leading teams

A demonstrable understanding of the benefits of quality improvement methodology and governance in improving the quality of patient care

Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
Persuade senior stakeholders of the respective merits of different options, innovation and new opportunities.
Negotiate on difficult and very complex issues

Ability to communicate effectively with colleagues, patients, relatives, GPs, other health and social care professionals, management and other agencies

An understanding of and ability to demonstrate your ability to:
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Empower others
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Lead through change
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Influence strategically
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Work collaboratively
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Drive for Improvement
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Ability to present effectively to an audience, using a variety of methods and to respond to questions and queries
Experience:
System thinker; able to see the big picture. Excellent leader; able to coach, mentor and educate others.
Fluent in data analysis, distillation, and translation into usable information and action plans.
Able to communicate to diverse audiences, strong presentation skills

Ability to work with multidisciplinary teams

Knowledge

A Master’s degree in health administration, business administration, finance, or related field

Knowledge of Six Sigma, LEAN, value stream mapping, or other performance improvement systems

Knowledgeable about information technology, viewing data as necessary for solutions to complex organisational problems

Safeguarding

Health and Care Jersey has a responsibility for, and is committed to, safeguarding and promoting the welfare of children and young people as well as vulnerable adults in our care and for ensuring they are protected from harm.
The post holder will share responsibility for the safeguarding and welfare of all children, adults and/or families within their care and should be familiar with the signs and symptoms of abuse and know what to do if any such concerns are raised. The post holder requires to be aware of, and comply with, all child protection, safeguarding policies and procedures.
As this position will involve working in ‘regulated activity’, the successful applicant will be subject to an Enhanced DBS disclosure as part of their pre-employment clearances. Any offer of employment is subject to satisfactory clearances being obtained.