Job Overview

We are seeking a dedicated Education Welfare Officer to join our experienced team and help ensure every child has the opportunity to succeed. This is a role for someone who thrives on challenge, values collaboration, and is passionate about improving outcomes for young people.

Why Join Les Quennevais

You’ll be part of a supportive, well-established team led by experienced managers. Every day brings the opportunity to make a tangible impact on the lives of children and families.

If you are passionate about education, safeguarding, and helping young people thrive, we’d love to hear from you.

For an informal discussion, please contact Chris Jones (C.jones@lqs.sch.je)

Apply now and help us ensure every child has the chance to learn, grow, and succeed.

Job Overview

• You will work directly with students, families, and external agencies to remove barriers to education and promote engagement after identifying patterns of persistent or severe absence.

• Develop and review attendance action plans with pupils, parents, and schools.
• Provide targeted support to children and families facing challenges.
• Work with our school to embed strategies promoting excellent attendance and wellbeing.
• Work in conjunction with the DSL and support staff
• Collaborate with multi-agency partners to safeguard vulnerable pupils and advocate for those who need support most.
• You will have the ability to handle sensitive conversations, write reports and legal documentation and carry out home visits and family meetings to understand barriers to school attendance 

Job Specific Outcomes

• Maintain clear, accurate, timely, and professional case records in line with data protection and organisational policies.
• Record all contacts, interventions, home visits, and outcomes on the relevant case management system.
• Ensure records are evidence-based, factual, and suitable for legal or safeguarding processes if required.
• Maintain confidentiality while ensuring appropriate information sharing with relevant professionals.

Knowledge

• Proven experience as an Education Welfare Officer or safeguarding or in a similar role.
• Strong communication, problem-solving, and relationship-building skills.
• Solution-focused with the ability to work collaboratively in order to improve outcomes for children.
• Apply trauma-informed approaches when working with children and families, recognising the impact of adverse childhood experiences (ACEs), neglect, abuse, or other trauma on behaviour and school attendance.
• Designated Safeguarding Lead (DSL) awareness and the ability to identify and respond appropriately to safeguarding concerns.
• A clear understanding of Children and Family hub and Early Help processes

Job Purpose

For a full job description please click here