Job Title: Information/DQ Officer Child Health
Post requires candidate to be entitled for work: Yes
Salary Range: £34,326.50 to £37,969.28
Contract Type: Permanent
Full time/Part Time: Full Time
Term Time only post: No
Advert Closing Date:16/03/2025
By joining the Government of Jersey and wider Jersey Public Services, you'll be proud of what you can achieve – both for yourself and the people of Jersey. You'll enjoy a broader scope that allows you to express yourself, in a smaller setting that means you see the positive results of your impact every day. You'll have a diversity of opportunities that stretch and challenge you, with all the personal and professional support you need. Most of all, in our open, welcoming environment, your voice matters, enabling you to build a rewarding career.
Job Overview
To be part of a small team responsible for the daily administration of the Child Health Information System (IT system). This will require a high level of accuracy and attention to detail, with the ability to spot discrepancies or mistakes and follow established Standard Operational Procedures (SOP).
To validate and input forms, to enter the data onto the system and manage the process of archiving the forms in accordance with the agreed retention and destruction policy. To undertake general filing duties if required. This may mean working in the archive area.
To report inconsistencies and data quality errors impacting on service delivery, to the Information Systems Administrator or Immunisation Nurse, as appropriate.
Meet regularly with other team members to prioritise workloads, to meet often conflicting deadlines and have a flexible approach to tasks.
Have good interpersonal and communication skills to deal with queries relating to records held on the child health system. These can be from the individuals themselves, parents or health care professionals such as GP’s, health visitors, school nurses, hospital staff or the immunisation nurse.
Maintain an up-to-date knowledge of programme issues and procedures to respond to patient/public queries and complaints and know when to escalate to a higher level, as appropriate.
Ensure patient confidentiality is always maintained and patients’ rights are maintained.
Work in collaboration with the wider Health Protection Team to support adult immunisation programmes.
Job Purpose
To work with a team who are responsible for ensuring that all children on the island are invited to have their vaccinations and health checks at the correct age.
To utilise the Child Health Information System (IT system) that schedules invite letters and records data for children’s health programmes and immunisations, produces reports and creates individualised vaccination and health records.
The childhood immunisation programme for the Island critically relies on the quality of the vaccination information that is recorded. You must an eye for detail as accuracy is essential. Experience with Microsoft Office software is advantageous. The administration provides an important first point of contact with the public and other health professionals.
For an informal discussion please contact Allison Mills 0153449943/ al.mills@health.gov.je
Statutory Responsibilities
Active engagement, participation and compliance with any other statutory responsibilities applicable to the role, as amended from to time. A good standard of education, IT literate and a willingness to learn. Experience of hospital systems Care Plus and Maxims desirable however training will be available.
Job Specific Outcomes
To deal with Primary Care Services in delivering childhood immunisations
To schedule all routine childhood immunisations / 6 week baby checks
To input / retrieve information accurately
To liaise with other stakeholders regarding immunisations, includes local and overseas interests
To maintain a filing system that meets Data Protection Law
Maintain supplies required for both office use and medical use
Person specification
Maintain confidentiality at all times
Prepare reports for Public Health Intelligence
Support other members of the team with GP payments
Respond to queries from members of the public
Keep all immunisations records up to date
Qualifications
Educated to A level standard or equivalent with a mature attitude, or specific training relating to the use of healthcare IT systems
Knowledge
A good knowledge of Microsoft 365 software
A good understanding of data and inputting / retrieving data.
Technical Work Based Skills
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Excellent communication skills, Both verbally and written to people of different backgrounds Communicate with colleagues and other stakeholders Understand Data Protection Law IT literate Support the immunisation team with upcoming programmes |
General skills / attributes
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Attention to detail and able to record accurately with minimum supervision Ability to manage own workload within agreed timelines Know when to escalate to senior members of the team Support the nursing team when need in response to emerging threats / outbreaks Ability to adapt to challenges that may have complexities Work autonomously Be organised and motivated |
Experience
Practical relevant work experience in the provision of broad administrative support within a complex business model
Ability to manage a varied workload
Able to maintain patient confidentiality
Able to maintain a filing system
Able to work as part of a small team
Have some knowledge of Safeguarding
Adhere to Data Protection Laws
Personal Attributes
Good time-keeping
Respectful to others
Communicate well with colleagues
Flexible and adaptable
Across the Government of Jersey and public service, the scope of our work means our people enjoy a wider range of opportunities – to work with recognised experts across teams, learn new skills and develop their careers. We actively look to recruit people from different backgrounds, with diverse perspectives. This creates a richer, more varied environment, where you’re exposed to new ideas, new ways of thinking and new opportunities, so you can develop an exciting and rewarding career.
Extraordinary, Everyday.
