Apply now »

Job Title: Outpatients Clerk 

Post requires candidate to be entitled for work: Yes 

Salary Range: £34,326.50  to £37,969.28 

Contract Type: Permanent 

Full time/Part Time: Full Time 

Term Time only post: No 

Advert Closing Date: 08/10/2025 

Job Overview

We are seeking a reliable and organised Outpatients Appointments Clerk to join our team. This role involves booking and rescheduling outpatient appointments, answering and making telephone calls to patients and clinical staff, processing referrals, arranging patient transport, and providing reception desks cover as needed. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work efficiently in a fast paced healthcare environment.

Key Responsibilities:

  • Book, reschedule, and cancel outpatient appointments as required

  • Answer incoming telephone calls and make outgoing calls to patients and departments

  • Process incoming referrals accurately and in a timely manner

  • Arrange patient transport according to eligibility and clinical need

  • Maintain accurate patient records and appointment systems

  • Cover outpatient reception desks, greeting and checking in patients

  • Provide excellent customer service and support to patients and healthcare staff

Requirements:

  • Strong organisational and communication skills

  • Ability to manage multiple tasks and work under pressure

  • Experience in a similar administrative or healthcare setting is desirable

  • Proficient in using computer systems and databases

 

Please contact e.radiguet@health.gov.je for more information. 

Job Purpose

Please see full Job Description

Jersey Public Service Careers

 

Across the Jersey Public Service, the scope of our work means our people enjoy a wide range of opportunities—working with recognised experts across teams, learning new skills, and developing their careers. We actively seek to recruit people from different backgrounds with diverse perspectives, creating a richer, more varied environment where you’re exposed to new ideas, new ways of thinking, and new opportunities to build an exciting and rewarding career.

 

To maintain the highest standards of public service, we have a rigorous screening process, to ensure candidates align with our values, skills, and professional requirements. This helps us create a trusted, capable workforce that can deliver excellence and safeguard our community.

 

Extraordinary, every day.

Apply now »