Job Overview

Are you ready to play a key role in shaping the future of private patient services in Jersey?

 This is a unique opportunity to join the Private Patient Team at a pivotal time, driving the development and growth of private healthcare services within the hospital. As a key member of our growing commercial function, you’ll work across specialties and care groups to implement our Private Patients Services Strategy—maximising income generation to strengthen the long-term sustainability of public healthcare services. By expanding and optimising private patient pathways, you will directly contribute to reinvesting funds into essential public health services, ensuring high-quality care for all.

You’ll have the opportunity to work closely with a leading commercial director and an established team of professionals, gaining exposure to high-level strategic decision-making and operational excellence. You will focus on improving the experience for our private patients and cultivating the Jersey Private Patients brand as the provider of choice.

 We’re looking for someone who is innovative with a strong background in operational management, project delivery, and performance analysis. If you thrive on providing excellent customer experience, improving service delivery, and making a tangible impact on healthcare sustainability, we’d love to hear from you.

For the full job description, please follow this link - Job Description - Private Patient Speciality Manager

This role is permanent but candidates are also welcome to apply on a fixed-term or secondment basis.

For further information, please contact Philip Housden, Private Patient and Commercial Lead (p.housden@health.gov.je) or Pip MacAndrew, Change Manager (p.macandrew@health.gov.je). 

Initially reporting to the Private Patient and Commercial Lead, this role sits accountable to the Chief Operating Officer Acute Services portfolio. 

Job Purpose

Highlights of this role include:

-    Champion private patient services within HCJ, building relationships with a wide range of stakeholders
-    Support care groups with delivery to achieve and exceed budgetary income targets
-    Monitor compliance with governance and reporting on service delivery
-    Line management for the Patient Finance Team and Business Support Officer
-    Lead the introduction of new services and processes in relation to private activity
-    Regular review and update of the private patient tariff
-    Implement marketing and communications activities

Please see the job description for the skills and competencies required for the role.