Job Title: Clinical Co-Ordinator
Post requires candidate to be entitled for work: Yes
Hourly rate: £39.40
Contract Type: Permanent
Full time/Part Time: Part Time
Term Time only post: No
Advert Closing Date:08/12/2024
By joining the Government of Jersey and wider Jersey Public Services, you'll be proud of what you can achieve – both for yourself and the people of Jersey. You'll enjoy a broader scope that allows you to express yourself, in a smaller setting that means you see the positive results of your impact every day. You'll have a diversity of opportunities that stretch and challenge you, with all the personal and professional support you need. Most of all, in our open, welcoming environment, your voice matters, enabling you to build a rewarding career.
Job Overview
An exciting opportunity has arisen for an experienced and motivated professional to join our Clinical Coordinator team. In this vital role, you will play a key part in the operational management of the hospital site, providing leadership and oversight across a 24-hour period, 7 days a week.
Join us and play a pivotal role in shaping exceptional patient care.
For an informal chat please contact Stacy Bell - s.bell@gov.je
Job Purpose
- Responsibility for the management of the Jersey General Hospital site, including all external related site allocations.
- Acting as a coordinator of services working closely with clinical and support managers.
- To be a proactive clinical leader, ensuring quality and safety and efficiency is paramount, he/she will provide expert advice and guidance to the multi-disciplinary team and deliver a person centred service demonstrating a high degree of personal and professional autonomy.
Statutory Responsibilities
- Provide situational data (SITREP) on demand and capacity, throughout their span of duty as per agreed times.
- The Clinical Coordinator will work closely with the care groups and bed manager in the management of capacity, ensuring operational flow across the organisation.
- Through accurate bed state and expedition of safe and timely discharges both in and out of hours, through supporting the discharge support team and ward manager.
- Active engagement, participation and compliance with any other statutory responsibilities applicable to the role, as amended from time to time.
- This role is politically restricted.
- The job holder is not permitted to undertake political activity involving standing for election to the Government or as a Parish Constable, or publicly supporting someone who is standing for election or playing a public part in any political manner.
Services
- Communicate with designated air ambulance personnel, including helicopter transfer when required.
- Identify and liaise with appropriate medical and nursing personnel to provide safe, effective and timely transfer out of hours.
- Co-ordinate and ensure safe and timely transfer of patients for off island for expert healthcare, acting as liaison for JETS team members and UK healthcare providers.
- Adhere to Hospital infection, prevention and control policies and principles and standards to minimise patient risk and ensure high quality patient care is delivered.
- Act as clinical and professional role model in implementing polices into practice and championing changes to improve clinical practice and reduce patient risk.
- Challenge poor practice and support improvement opportunities. Implement IPAC policy both in and out of hours.
Job Specific Outcomes
- Contribute to the bed requests from wards and departments in maintaining and creating patient flow, assisting the clinical areas to problem solve.
- Support to provide a safe environment by redeployment or by booking temporary staff out of hours using Safecare to determine safe staffing levels within clinical areas.
- The Clinical Coordinator is the first point of contact for HCS, Overdale and Sandybrook Nursing home for escalation of all site issues out of hours and staffing escalations.
- Provide out of hours allocation to enable IT access for clinical systems and out of hours clinical support e.g. medications from pharmacy as per policy.
- Out of hours the Clinical Coordinator is responsible for taking appropriate action and escalation of any Human Resources issues to the Duty manager
Qualifications
Essential:
- 1st level Registered Nurse or registered AHP
- Degree (or level 6 qualification) in Nursing
- Relevant post registration specialist qualification
- Teaching/training qualification
- Evidence of management training or skills
- Intermediate Life Support
- Level 3 Safeguarding Training
- Advanced Life Support Paediatric Intermediate Life Support – Resuscitation Council (UK)
Desirable:
- Masters level qualification in a relevant subject
- V300 Non-Medical Prescribing
- Paediatric Life Support
- Conflict Resolution Training
Knowledge
Essential:
- Communicates openly, honestly and professionally, and actively promotes team working and building strong working relationships
- Treats all with compassion and kindness. Ensures everyone feels valued.
- Consults others and listens to their view / opinions.
- Demonstrates advanced leadership qualities, behaviours and relevant experience for post
- Ability to understand the ever changing needs of a busy hospital, with good understanding of local needs and knowledge of current health policy.
- Personal Portfolio demonstrates up-to date knowledge of clinical, managerial and educational aspects of contemporary nursing practice, in line with NMC revalidation standards.
- Knowledge of Governance and risk frameworks required to underpin the delivery of effective, high quality and safe patient care
- Knowledge and understanding of human factors in the delivery of safe healthcare practice
- Demonstrates highly visible compassionate leadership
- Good working knowledge of Jersey Law relevant to Health and Safety, Mental Health, Capacity and Consent, Data Protection
Technical Work Based Skills
Essential:
- Advanced clinical skills, including adult advanced life support.
- Demonstrates expanded role of the Clinical Coordinator, including
- Determination of blood requests and/or analysis of blood results
- Venepuncture and Cannulation
- Male and female urethral catheterisation
- Undertake the Verification of Expected
- Deaths according to JGH policy
- VTE assessment
- Recording and interpretation of 12 lead ECG’s
- Advanced Life Support
- Review of patients out of hours who have been referred to the critical care team.
- Evidence of complex problem solving and decision making ability
- Ability to engage with people and motivate and support them to work to deliver high standards of care
- Calm under pressure, using initiative and demonstrate ability to use different leadership styles. Including first responder to emergency situations
- Understanding and application of NMC ‘The Code’ and requirements of it for the practice and behaviour of staff and self.
Desirable:
- Non Invasive Therapy (NIV) competency
General skills / attributes
Essential:
- Demonstrable and substantial clinical management and Leadership experience
- Demonstrates high level of emotional intelligence
- Competent IT skills and keyboard skills
- Confidence to stand and deliver reports in times of a challenging environment
- Demonstrate the ability to interpret and utilise information effectively to communicate, influence and achieve operational or strategic objectives
- Demonstrate ability to develop others
- Flexible working pattern across 24/7
- The ability to develop and maintain cooperative and collaborative relationships with internal colleagues and external organisations.
- Confidence to be the most senior person in the hospital at night in order to deal with any situation as it arises
- Ability to take decisive action as demand dictates
Experience
Essential:
- Minimum of 4 years post qualification experience within a variety of acute or critical care settings
- Demonstrate post registration experience as a Sister/Charge Nurse/Clinical Nurse Specialist
- Knowledge and experience of service improvement, modernisation and change management approaches and initiatives
- Experience of managerial decision making and the application of professional judgement in a range of clinical and non-clinical settings
- Experience in people management, knowledge of human resource processes
- Application of formal policies within own team and across organisation
- Experience of bed management
- Knowledge of the national clinical governance, quality, and patient safety agendas.
- Experience of supervising junior staff across multiple professions
- Experience of budget, resource or financial management
- Experience and evidence of working autonomously
Desirable:
- Incident Management experience and evidence of training within portfolio
Personal Attributes
- Core Accountabilities, Attributes and Behaviour Indicators
- Appointees to this role will be required to adhere to and perform their duties in line with the standards identified in the States of Jersey tier 4 core accountabilities attributes and behaviour indicators.
Across the Government of Jersey and public service, the scope of our work means our people enjoy a wider range of opportunities – to work with recognised experts across teams, learn new skills and develop their careers. We actively look to recruit people from different backgrounds, with diverse perspectives. This creates a richer, more varied environment, where you’re exposed to new ideas, new ways of thinking and new opportunities, so you can develop an exciting and rewarding career.
Extraordinary, Everyday.