Job Title: Programme Governance Officer 

Post requires a license: No 

Post requires 5 years residency: Yes 

Salary Range: £59,717.35  to £65,805.60 

Contract Type: Fixed Term 

Full time/Part Time: Full Time 

Term Time only post: No 

Advert Closing Date:28/07/2024 

 

 

By joining the Government of Jersey and wider Jersey Public Services, you'll be proud of what you can achieve – both for yourself and the people of Jersey. You'll enjoy a broader scope that allows you to express yourself, in a smaller setting that means you see the positive results of your impact every day. You'll have a diversity of opportunities that stretch and challenge you, with all the personal and professional support you need. Most of all, in our open, welcoming environment, your voice matters, enabling you to build a rewarding career.

Job Overview

Do you have data protection expertise? Are you interested in supporting digital transformations to provide exceptional customer service? This role may be for you!

 

The Government of Jersey's Transform programme will allow Customer and Local Services to 'transform our services and systems to make it easy for customers'. The Transform programme is recruiting a Programme Governance Officer to support the identification and mitigation of data risks whilst improving customers access to their data. It is a multi-year programme, with an initial fixed term appointment available for this post.

 

The role involves a high degree of autonomy as well as forming strong working partnerships with stakeholders of all levels, both within and outside of the government, to ensure that areas of risk and data protection are fully considered and given appropriate attention during development and implementation of new IT systems and processes.

 

If you would like to know more about the role, get in touch with the programme manager, Kieran Heaney (k.heaney@gov.je).

Job Purpose

The Programme Governance Officer provides essential support to the programme management office throughout the programme lifecycle, providing expert advice and guidance regarding compliance with data protection legislation, identification and management of risk and appropriate mitigations as well as administrative support.

 

The role involves a high degree of autonomy as well as forming strong working partnerships with stakeholders of all levels, both within and outside of the government, to ensure that areas of risk and data protection are fully considered and given appropriate attention during development and implementation of new IT systems and processes.

Job Specific Outcomes

  • Responsible for ensuring that the Transform programme is compliant with all relevant data protection regulation to mitigate against reputational or financial risk caused by breach of data protection legislation.
  • Completion of programme and project level Data Protection Impact Assessments, identifying risks and potential issues and suggesting relevant mitigations based on good practice and sound evidence.
  • Coordinating and implementing reviews of existing departmental Data Sharing Agreements and Data Processing Agreements, ensuring that they are fit to reflect the future state of operations.
  • Coordinating, documenting and implementing new Data Sharing Agreements and Data Processing Agreements and retention schedules between Customer and Local Services and its relevant stakeholders and suppliers.
  • Completing new or updating existing privacy statements, ensuring that best practice is followed to ensure that they are delivered to customers at the relevant point of need.
  • Identify, score and own the programme Risks and Issues log, having a holisic view of the programme to identify and manage compounded risk.
  • Identify where the programme may impact both positively and negatively on existing risk and issues with CLS and wider Government.
  • Work with the Programme Manager to recommend mitigations and escalate to the board in accordance with the agreed Risk Management Strategy. Ensures that the programme is working within the Risk Appetite and keeping the Risk Appetite Statement in review.
  • Attend and present findings and recommendations at Programme Board meetings as required.

Person specification

Qualifications

Essential:

 

Educated to degree level in a numerate subject or equivalent experience.

 

Must hold or be willing to work towards specific qualification in Governance/Risk (e.g. GDPR Practitioner, Risk professional).

 

Desirable:

 

Qualifications in both governance and risk (e.g. GDPR Practitioner, Risk Professional).

 

Prince2 foundation or similar project management qualification

Knowledge

Essential:

 

Knowledge of relevant legislation that impacts on role — Data Protection, Public Records Law

 

Knowledge of risk management methodologies and their practical application.

 

Desirable:

 

 

Knowledge of relevant

Customer and Local Services procedures and policies.

 

Knowledge of other relevant legislation that impacts on role e.g. FOI, Social Security Law and other benefit legislation.

 

Knowledge and experience of analysing and advising on Customer and Local Services procedures and processes in relation to risk.

 

Basic knowledge of lean principles and their application in the work place.

Technical Work Based Skills

Essential:

 

Technical knowledge of data protection and compliance regulation and associated statutory responsibilities.

 

Ability to interpret legislation and general guidance and standards on governance matters.

 

IT literate with excellent knowledge of Microsoft Office 365 applications, including Word, Teams, Excel, PowerPoint and Outlook.

 

Ability to prioritise work to meet conflicting demands and deadlines.

General skills / attributes

Essential:

 

Strong analytical skills with the ability to present data and information clearly.

 

 

Strong analytical skills with the ability to present data and information clearly.

 

Strong team player with ability to self organise.

 

Must have an eye for detail, the ability to problem solve, to processed work with accuracy and prioritise tasks.

 

Ability to work at pace and retain a resilience in the face of pressurised situations.

 

Excellent oral and written communication skills with the ability to adapt the approach depending on circumstances.

 

 

Experience

Essential:

 

Experience in working in a governance related role, with particular reference to data protection and risk management.

 

Ability to manage multiple stakeholders across the organisation and outside organisations.

 

Trusted to maintain highest level of confidentiality.

 

 

Desirable:

 

Demonstrable experience working in project and/or programme environments

Personal Attributes

Appointees to this role will be required to adhere to and perform their duties in line with the standards identified in the States of Jersey tier 5 core accountabilities attributes and behaviour indicators.

 

Across the Government of Jersey and public service, the scope of our work means our people enjoy a wider range of opportunities – to work with recognised experts across teams, learn new skills and develop their careers. We actively look to recruit people from different backgrounds, with diverse perspectives. This creates a richer, more varied environment, where you’re exposed to new ideas, new ways of thinking and new opportunities, so you can develop an exciting and rewarding career.

 

Extraordinary, Everyday.