Job Title: Regulation Standards Tech Trdg Stds APP
Post requires a license: No
Post requires 5 years residency: Yes
Salary Range: £45,456.18 to £51,528.70
Contract Type: Permanent
Full time/Part Time: Full Time
Term Time only post: No
Advert Closing Date:17/10/2024
By joining the Government of Jersey and wider Jersey Public Services, you'll be proud of what you can achieve – both for yourself and the people of Jersey. You'll enjoy a broader scope that allows you to express yourself, in a smaller setting that means you see the positive results of your impact every day. You'll have a diversity of opportunities that stretch and challenge you, with all the personal and professional support you need. Most of all, in our open, welcoming environment, your voice matters, enabling you to build a rewarding career.
Trading Standards are looking to recruit a Consumer Advice Officer (Regulation Standards Technician). The role involves engaging with members of the public and businesses to provide advice and guidance on consumer protection law.
Training will be provided inhouse as well as required training through the Chartered Trading Standards Institute’s CPCF TSPC Qualification Framework (Stage 1).
CPCF details and announcement (tradingstandards.uk)
The role also requires engagement with the Trading Standards Compliance Team, providing reports and statistics relating to the consumer advice service.
Whilst degree level education is desired, we will accept applications from candidates with other qualifications (GCSE's, A Levels) and candidates with relevant experience. The pay grading will reflect the qualifications and experience during the training period.
For further information please contact Robert Timoney on r.timoney@gov.je to arrange a time for an informal chat.
Whatever you want from your career, you have the scope to find it here. We foster a work approach based on mutual support and collaboration, where everyone feels empowered to empower others. You’ll find countless opportunities to learn, develop and grow a rewarding career where we recognises the importance of your personal and professional well-being. By considering moving internally across the Public Service, you'll be proud of what you can achieve – both for yourself and the people of Jersey.
Job Purpose
Responsible for working as part of a specialised team to deliver the effective regulatory services of Trading Standards. Providing routine regulatory advice and guidance.
Statutory Responsibilities
Active engagement, participation and compliance with any other statutory responsibilities applicable to the role, as amended from time to time.
Job Specific Outcomes
Support other Technicians, Officers and Managers in the provision of an efficient operational response to requests for service or reports of incidents where it is believed there has been a breach of legislation regulated under Environmental and Consumer Protection.
After an initial period of training with more Senior Technicians / Officers, independently carryout proactive inspections. Assist with determining recommendations for possible remedial action and where necessary draft written reports for the Head of Environment and Consumer Protection.
Clearly documenting any non-compliance, potential risks and any recommended actions within appropriate reporting systems.
Where deemed appropriate under the sections enforcement policy, support more formal action by gathering samples for analysis, evidence and providing written reports in support of sanctions to include consideration for prosecution.
Prepare statements of evidence and where necessary, attend Court.
Work in partnership with other Government Departments, Environment and Consumer Protection Teams and Partner Organisations.
Provide routine advice on the specific area of regulation to key stakeholders with regulatory responsibilities regarding best practice and requirements under the relevant legislations.
Develop and maintain expert understanding of the relevant Laws, Orders and precedents within their area of expertise. Working closely with other relevant experts within the Regulation directorate, Natural Environment and the Law Officer’s
Department to assist in determining the appropriate course of action.
Person specification
ATTRIBUTES | ESSENTIAL
- Knowledge and understanding of local legislation, UK and EU directives, regulations and international agreements within their specialism.
- Ongoing Continuing Professional Development to remain up-to-date with the latest methodologies and industry research and best practice.
- Knowledge of the Government of Jersey or a comparable organisation and its strategy and functions.
- The ability to develop technical knowledge, within their area of responsibility.
- Driving licence (Group B)
- Computer literate with ability to operate Microsoft Office packages.
- Good relationship building skills.
- Able to assimilate and evaluate diverse information across a range of different settings.
- Working autonomously to problem solve and advise on innovative solutions.
- Knowing when to refer issues to more senior Technicians, Officers or Managers.
- Able to advise and be technically proficient through developing a high level of specialist expertise.
- Good verbal and written communication skills.
- Ability to produce written materials (e.g. letters, reports, statements for evidence) for presentation to a variety of audiences.
- Ability to communicate confidently and effectively to a variety of stakeholders, including Senior Management and deliver key messages at a suitable level.
- Ability to clearly articulate technical information to a wide range of stakeholders in and outside the department.
ATTRIBUTES | DESIRABLE
Knowledge of:
- The activity and processes of Government including interaction between politicians and officials.
- The Infrastructure, Housing and Environment priorities, key objectives, risks and issues relevant to the department division and the role.
- Experience of best practice within the specific area of expertise.
Qualifications
Essential
- Level 6 (degree level) in a pure applied science (or combination)
Desirable
- Working towards an Environmental Health or Trading Standards qualification as part of achieving equivalence in Chartered Practitioner status.
- Associate membership of the relevant Chartered Institute
(e.g. Chartered Institute of Environmental Health, Trading Standards, Waste Management, Royal Institute of Chartered Surveyors).
Across the Jersey public service, the scope of our work means our people enjoy a wider range of opportunities – to work with recognised experts across teams, learn new skills and develop their careers. We actively look to recruit people from different backgrounds, with diverse perspectives. This creates a richer, more varied environment, where you’re exposed to new ideas, new ways of thinking and new opportunities, so you can develop an exciting and rewarding career.
Extraordinary, Everyday.
