Job Title: Business Support Consultant
Post requires candidate to be entitled for work: Yes
Salary Range: £51,528.70 to £65,805.60
Contract Type: Permanent
Full time/Part Time: Full Time
Term Time only post: No
Advert Closing Date:23/01/2025
By joining the Government of Jersey and wider Jersey Public Services, you'll be proud of what you can achieve – both for yourself and the people of Jersey. You'll enjoy a broader scope that allows you to express yourself, in a smaller setting that means you see the positive results of your impact every day. You'll have a diversity of opportunities that stretch and challenge you, with all the personal and professional support you need. Most of all, in our open, welcoming environment, your voice matters, enabling you to build a rewarding career.
Job Overview
We have a vacancy for the role of the Business Support Consultant in the People Services Department. The Business Support Consultant is responsible for managing a team that provides administrative and operational support to ensure smooth business processes. This role is pivotal in maintaining efficiency, improving workflows, and delivering high-quality support services to People Services.
As Business Support Consultant you will be at the heart of our operations. You’ll have the autonomy to streamline workflows, enhance efficiency, and implement innovative solutions while inspiring the team to thrive.
The role has oversight of all the administration workstreams across the People Services department and will be working on a frequent basis with leaders and managers, department colleagues and other teams in and across the Public Service and People Services.
The Business Support Consultant will oversee and coordinate multiple requests including Freedom of Information Requests (FOI’s), Subject Access Request’s (SAR’s) and all other departmental and People Services SLT requests, to the required timescales. The role will support in ensuring the People Services SLT and the wider department feel supported and are able to achieve their aims.
For an informal discussion please contact Mary Hodges on m.hodges@gov.je
Job Purpose
Please click on the link to open the full Job Description for this position Consultant - People Services
The Business Support Team provide support in the following areas:
Freedom of Information Requests (FOI’s)
Subject Access Request’s (SAR’s)
Governance work
States Employment Board
Jersey Appointments Commission
Travel and Purchase orders
Training Courses across Government
Managing inboxes and Ask HR tickets
Sickness Review Panel
Health and Safety Board
People Services Senior Leadership Team
General skills / attributes
In addition to the information contained within the specific requirements, we are looking for someone with a passion for governance being followed across the department and organisation. You will need to be highly organised and a proactive manager with a passion for driving efficient operations
We are looking for individuals with the following skills and experience:
- Experience of leading and managing a team
- Governance experience
- An awareness of Freedom of Information and Data Protection
- Excellent communication skills
- Experience of coordinating multiple tasks
- Digital Skills
- Attention to detail
- Organisation skills
Across the Government of Jersey and public service, the scope of our work means our people enjoy a wider range of opportunities – to work with recognised experts across teams, learn new skills and develop their careers. We actively look to recruit people from different backgrounds, with diverse perspectives. This creates a richer, more varied environment, where you’re exposed to new ideas, new ways of thinking and new opportunities, so you can develop an exciting and rewarding career.
Extraordinary, Everyday.
