Job Title: Clinic Clerk
Post requires candidate to be entitled for work: Yes
Salary Range: £31,036.03 to £34,326.50
Contract Type: Permanent
Full time/Part Time: Full Time
Term Time only post: No
Advert Closing Date:23/02/2025
By joining the Government of Jersey and wider Jersey Public Services, you'll be proud of what you can achieve – both for yourself and the people of Jersey. You'll enjoy a broader scope that allows you to express yourself, in a smaller setting that means you see the positive results of your impact every day. You'll have a diversity of opportunities that stretch and challenge you, with all the personal and professional support you need. Most of all, in our open, welcoming environment, your voice matters, enabling you to build a rewarding career.
Job Overview
For more details about this role please contact Kirsten Matete K.Matete@health.gov.je
Job Purpose
Responsible for providing an efficient and effective medical records service to the Department. The post holder will be required to carry out a range of duties ensuring that medical records are stored, maintained and retrieved in line with data protection and Caldicott principles. Clinic area responsibilities are distributed by speciality on a rotational basis.
Job Specific Outcomes 1 of 2
Responsible for retrieving and preparing patient medical records for use at clinic appointments and wards throughout the day in line with scheduled timetables.
2. Liaise with the clinic staff ensuring that patients’ medical notes are available for the appropriate clinics at the correct time of day
3. Responsible for quality assurance of medical records and ensure all relevant results and correspondence are appropriately highlighted for ease of reference by the clinician.
4. Verify and update patient registration information on both clerical and computer screens to ensure information held is accurate and up to date.
5. Update and promote the use of, the case note tracer on the Patient Administration System (PAS) to maintain accurate details of the location of medical records throughout the Department to reduce the volume of missing/incorrectly traced records.
6. Respond to enquiries from HCS departments on matters concerning medical records in accordance with information legislation.
7. Responsible for updating the PAS following deceased notifications and managing the records to comply with retention policies
8. Manage non-current medical records, where no hospital attendance has occurred in line with department guidelines for scanning onto electric document management storage to reduce the number of paper files.
Qualifications
Educated to GCSE level with three pass grades or equivalent vocational standard and possess a high degree of numeracy and literacy.
Knowledge
Knowledge if administrative systems, office procedure and data in-put. Knowledge of Microsoft office applications and familiarity with other IT software.
Technical Work Based Skills
Good level of IT skills and the ability to learn GoJ Systems.
General skills / attributes
Excellent communication and inter personal skills are essential to deal with enquiries at all levels. Excellent administrative and organisational skills. High level of accuracy and attention to detail is essential. The ability to maintain confidentiality and discretion at all times. The ability to work independently using one’s own initiative to prioritise a wide range of often conflicting tasks is essential.
Experience
Experience of working as part of a team with a minimum of supervision.
Across the Government of Jersey and public service, the scope of our work means our people enjoy a wider range of opportunities – to work with recognised experts across teams, learn new skills and develop their careers. We actively look to recruit people from different backgrounds, with diverse perspectives. This creates a richer, more varied environment, where you’re exposed to new ideas, new ways of thinking and new opportunities, so you can develop an exciting and rewarding career.
Extraordinary, Everyday.
