Job Purpose

This is a lead position within a newly created team responsible for continuous improvement initiatives across Pharmacy, Medicines and Controlled Drugs Regulations. This role will lead a team responsible for delivery of statutory reforms, initiating and delivering best practice to improve the regulatory framework and processes in order to ensure the efficient delivery of pharmacy related regulatory services for the benefit of Islanders’ safety and wellbeing.

Statutory Responsibilities

Active engagement, participation and compliance with any other statutory responsibilities applicable to the role, as amended from time to time. This role is politically restricted. The jobholder is not permitted to undertake political activity involving standing for election to the States or as a Parish Constable, or publicly supporting someone who is standing for election or playing a public part in any political manner.

Job Specific Outcomes 1 of 2

1. Support the Chief and Associate Chief Pharmacists in their statutory responsibilities to the governance of medicines and controlled drugs on our Island in order to ensure safe and effective regulation of medicines and controlled drugs for all Islanders.

2. Lead delivery of strategy, policy, legislation and service delivery in line with government and island wide priorities. Ensure these meet local requirements, informed by management information, changes in local and international legislation, standards and codes of practice.

3. Oversee development and implementation of a licensing and permit process for businesses and patients involved in the handling and use of controlled drugs, ensuring compliance with regulatory requirements and eligibility criteria.

4. Lead thorough evaluation of license applications, assessing factors such as security measures, quality control protocols, and adherence to relevant pharmaceutical regulations, practices and guidance.

5. Lead the implementation of robust compliance monitoring programs to ensure that licensed entities adhere to regulatory requirements, including inventory tracking and record-keeping obligations.

6. Conduct regular inspections and audits of licensed facilities to verify compliance with safety standards, security protocols, and quality assurance procedures, referring for appropriate enforcement action as necessary to address non-compliance issues.

7. Develop and implement the licensing and permit process for import and export of controlled drugs.

8. Lead other team members, particularly when dealing with complex or unusual complaints / issues, using professional judgement and experience to reach a satisfactory conclusion.

9. Lead on engagement with other Government Departments and Partner Organisations to ensure collaboration and consistency.

10. Support, develop and implement robust processes for the regulation of pharmacy premises, including the implementation of an appropriate audit methodology for regulation and compliance of community pharmacies.

11. Continuously assess and update compliance protocols in response to emerging trends, technological advancements, and evolving regulatory requirements.

Qualifications

ESSENTIAL: Level 7 qualification equivalent to a master’s degree in a subject relevant to a healthcare setting.

DESIRABLE: Vocational four-year master’s degree in pharmacy. Plus Registration with the General Pharmaceutical Council (obtained by completing one-year postgraduate pre-registration / foundation year training with final examination).

Knowledge

• Detailed knowledge of the statutory processes, licensing, applications and the regulatory area of expertise.
• Breadth of knowledge across the economy, environment and the community in balancing public protection and commercial practice.
• Ongoing Continuing Professional Development to remain up-to-date with the latest methodologies and industry research and best practice. Knowledge of the Government of Jersey or a comparable organisation and its strategy and functions.
• Demonstrable knowledge of principles of confidentiality, Data Protection and Freedom of Information
• Demonstrable knowledge of the role of on-island regulators and off-island stakeholders
• Good written and oral communication skills

Technical Work Based Skills

• Ability to interpret relevant professional standards and legislation into regulatory and compliance frameworks in relation to medicines pharmacy and controlled drugs.
• Excellent project management and change delivery skills. Ability to delegate to deliver to multiple deadlines.
• Knowledge of how to work with stakeholders in enforcement agencies, including litigation and prosecution authorities.
• Driving licence (Group B)

General skills / attributes

• Politically aware with the ability to influence and manage internal and external relationships with sensitivity and direction.
• Able to assimilate and evaluate diverse information across a range of different settings. Working autonomously to problem solve and advise on innovative solutions.
• Ability to develop effective internal and external partnerships and collaborative working to develop innovative ideas and innovations.
• Excellent interpersonal and communication skills, verbal and written. Communicates effectively across all levels.
• Able to advise and be technically proficient. Demonstrating a high level of specialist expertise and authority - to ensure credibility to stand up to legal scrutiny should a case be taken to Court.
• Excellent verbal and written communication skills. Ability to produce written materials (e.g. letters, reports, discussion papers, proposals) to a high level for presentation to a variety of audiences.
• Committed to continuous service improvement and continued professional development for themselves and their teams.

Experience

• Significant amount of professional knowledge and expertise in regulatory compliance. Must be persuasive and consistent in advice offered in ensuring compliance with professional standards and with relevant regulatory legislation.
• Demonstrable evidence of a broad knowledge of medicines and controlled drugs regulation.

Personal Attributes

Appointees to this role will be required to adhere to and perform their duties in line with the standards identified in the States of Jersey tier 5 core accountabilities attributes and behaviour indicators