Job Overview

This position will be assisting the Operations Manager with the civils and coastal team. This will include organising, controlling and overseeing this sections operations, planning in future works to provide a proffessional service to the island, ensuring safety, a high standard of works and being cost effective with your operations. 

Works will include planning in of works on the Government tracking system and processing of payments and budgetting of works, and will require a certain profficiency using computer softwares. Training and assistance will be provided upon commencement of works, however candidates should be able to use standard Microsoft Softwares at a certain level.  

The works will involve overseeing maintenance and capital project works to the islands coastal structures and island infrastructure, and therefore a background in civils or coastal works is essential. 

Candidates with site management training and other relevant safety qualifications is desirable, with previous experience of writing of safety documents to current best practise.

This role will be balanced between office and site based and will be providing a positive impact to the islands infrastrutcture, with a varied workload and planning of challenging works overcoming tidal and weather constraints.

For an informal discussion about the role please contact Daniel Durell on 07797924335.  

Job Purpose

Organising and controlling all aspects of the section's teams, including planning and implementing work and projects to support the effective provision of professional services to customers, ensuring safety, reliability and cost effectiveness.

Job Specific Outcomes 1 of 2

Prioritise, plan and monitor the day-to-day operations of their section, effectively deploying staff and physical resources to ensure work is completed efficiently within budget and meeting the needs of customers.

Develop and maintain a statistical database for their section to monitor the performance and cost effectiveness of the services provided by their section.

Utilise and exploit the capabilities of a range of specialist software applications for asset management, project management and financial and administrative control as applicable to the role, to enable the effective running of the section's activities.

Monitor capital and revenue income and expenditure to ensure financial targets are met and a competitive value for money service is provided, also communicating future revenue requirements for inclusion in the annual business plan, identifying and contributing to the development of opportunities to generate income.

Maintain familiarity with industry trends, ensuring that the section is operating at the forefront of industry guidelines and best practice.

Monitor and manage the performance of all plant equipment, tools and machinery as applicable to the role, specifying requirements for new, replacement or hire items to support efficiency of overseen operations and to ensure security of all facilities, equipment and assets at all times.

Job Specific Outcomes 2 of 2

Provide evidence to contribute towards business cases and reports to assist the creation of joined up and informed strategy leading to the continued provision of good quality and cost-effective services to customers.

Liaise with internal and external bodies and stakeholders to ensure that regular site visits and statutory inspections are carried out and that appropriate risks assessments are completed to safeguard the health and safety of employees, customers and all other parties involved.

Be responsible for the compliance of the sites and technical activities overseen, ensuring that audits and day-to-day checks are carried out and that any breaches are reported and addressed as appropriate to maintain alignment of process with regulation and licenses in place, as applicable to their section.

Deal with customer observations and complaints via specialised customer feedback systems, as applicable, ensuring that a professional service is provided and remedial action is taken in line with guidelines and procedures in place, promoting excellent services to customers and responding to the needs of the Island society.

Qualifications

Essential:

City and Guilds level 4 qualification or equivalent gained by substantial practical experience in a relevant specialism e.g. Engineering Maintenance, Arboriculture etc.) Level 3 Management qualification or equivalent

Desirable:

Health & Safety certificate (e.g. NEBOSH)

Knowledge

Essential: 

Knowledge of: Technical processes as relevant to the role (e.g. mechanical, electrical, chemical, operational, arboriculture / horticulture etc.) The applications and use of equipment, machinery and hazardous substances in accordance with Health and Safety regulations and other associated legislation The latest theory and practices, processes and techniques as related to their industry, including ongoing Continuing Professional Development.

Desirable:

Knowledge of: The activity and processes of Government Management reporting as it relates to this role The departmental priorities, key objectives, risks and issues relevant to the department division and the role

Technical Work Based Skills

Driving licence (Group B) Computer literate with ability to operate the Microsoft Office package. Ability to use technical business applications designed to capture, store, manipulate and analyse technical data as relevant to the specific area of expertise.

General skills / attributes

Problem solving, negotiation and influencing skills Confident decision-maker Ability to successfully implement innovative approaches to service delivery Ability to lead, motivate and manage teams to facilitate achievement of high delivery and performance and manage poor behaviour. Strong relationship building skills Ability to present effectively, both verbally and in writing Ability to produce written materials (e.g. letters, reports, discussion papers, proposals) to a high level for presentation

Experience

Experience of: Work procedures, processes and methodologies as relevant to their field of expertise Delivering planned strategy Managing / supervising the operational delivery of relevant technical / operational services Managing staff and budgets